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By now it was May 14. Torine called the warranty company again and was given a new repair guy to call. "I called immediately," Torine said. "He said, 'Why does Sears keep giving out my number?I'm not licensed for air conditioners. '" Curious, Torine did a quick search to see how many air conditioner repair companies he could find in Morris County: more than 75 during a three minute Google search, he said. So what was taking so long?After two more weeks, the warranty company found a new repairman. He arrived on May 30. Torine said he paid his $100 deductible, and the repairman diagnosed the problem and called Sears to explain what parts would be needed before he left Torine's home. But subsequent calls to the warranty company for updates were troubling. Some representatives apologized, others promised he would get a call back in a day. Still others suggested he find his own repair service, and one even said there was no record of the parts order, he said.

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01.14.2007 | 34 Comments

The warranty premium is successful to vary with what type of coverage that you want. You will select your policy. You will discuss the choices that you will have for contractors. It is important that you understand your options. It is important that you make sure that your contractor list covers your area. Have you ever wondered why it takes you so long to get a claim processed?Perhaps you are just wondering why it is taking so long to get an approval on your application?While there may not any set reason why it is a long process, there may be a series of reasons why it is taking so long.

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01.14.2007 | 16 Comments

As times have gotten tougher, that has become less frequent, as the complaints and hassles have increased. Therefore, we quit working for all home warranty companies to offer our services to a higher quality clientele. One last thought: If it sounds too good to be true, it probably is!Very interesting to hear from the other side when it comes to home warranties. Factory farmers barely make any money off of the chickens that they sell, and the second they try to reduce the amount of chickens per square foot in their facility, their cost goes up and their sales go down. When it comes down to pennies on the dollar, people are going to do what they have to do to eat and survive. It sounds like the real problem here is the actual system the home warranty companies set up, because it does pit customer and contractor against one another. I'm glad to read your side of the argument, anonymous HVAC contractor. The people who buy these home warranty plans do not expect to get something for nothing. We pay several hundreds of dollars per year for that "protection" . just like you probably do for health insurance. We may go for several years without filing a claim, just as you might with your health insurance.